Who we are

Our website address is: https://branda.com.ng

 

 

Return Policies

At Branda Nigeria, we strive to provide exceptional services across printing, web development, workspace design, PR, and publicity. We want you to be satisfied with your experience, and we have outlined our return policies to ensure clarity and transparency.

1. Printing Services:

• In the event that you are dissatisfied with the print quality or if there are any defects in the final product, please contact us within 24 days of receiving your order.
• We may request images or additional information to assess the issue and, if necessary, arrange for a return or reprint.
• For return or reprint to be processed items must be in the same condition as delivered also, issues addressed has to be within the scope of the project agreed before payment was initiated. If not, client will have to make additional payment.

2. Web Development:

• For web development services, we work closely with you throughout the process to meet your requirements. Any concerns or issues should be communicated promptly for resolution.
  we have a one month free support post delivery of the website and application development, after the one month subsequet support will require additional payments.
• Customized solutions are developed based on your input, and revisions are part of the collaborative process. We share a sample before we proceed to the mass production.
  After clients verifies the initial print for us to proceed, further changes after print is conclded will require additional payment.

3. Workspace Design:

• Our workspace design services aim to create environments that align with your brand and functional needs. If you encounter any issues or have specific concerns, please notify us within 2 days of the completion of the project.
• We will work with you to address any design aspects that may require adjustments or modifications.

4. PR and Publicity:

• Our PR and publicity services are designed to enhance your brand’s visibility. If you have concerns about the execution of a campaign or promotional activity, please contact us as soon as possible.
• We are committed to finding solutions and ensuring the success of your PR initiatives.

General Return Guidelines:

• Returns or refunds are subject to the specific terms outlined for each service.
• To initiate a return, please reach out to our customer support team at customer_support@branda.com.ng with your order details and a brief description of the issue.
• Returns may be accepted within a specified period from the date of delivery, depending on the service provided.
• Refunds or replacements will be processed after a thorough assessment of the reported issue.

Note: These return policies are designed to protect your interests and ensure the highest standards of service. We are committed to working with you to address any concerns and achieve your satisfaction with our offerings.

If you have any questions or need further clarification on our return policies, please don’t hesitate to contact our customer support team.

 

 

Comments

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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

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Cookies

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

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How long we retain your data

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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

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Where your data is sent

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