Are you confused or do you have questions on how to use Branda ?
Read through our FAQs to get your answers
No. Branda is an all-in-one branding solutions provider built to execute multiple branding needs through one trusted partner.
Our solutions include printing, corporate gifting, creative design, web development, digital marketing, PR, workspace design & supplies, custom sourcing, and more.
Instead of managing multiple vendors or agencies, Branda helps businesses manage their branding more efficiently in one ecosystem.
We currently accept:
- Direct bank transfer (Recommended for faster order processing)
- Card payments via Paystack
We are also working on introducing installment payment options and cryptocurrency payments soon.
Payment Terms:
- All payments must be made before project commencement to confirm interest.
- For custom bulk projects, we offer a flexible payment structure, requiring 80% upfront payment with the balance upon completion.
Yes, we sign non-disclosure agreements (NDA) when we start a new project. We put great value on our client’s privacy and security and ensure that everything related to your project will remain strictly confidential.
Simply set up an onboarding call with our team. We’ll discuss your branding needs for the year, set key milestones, and execute them seamlessly.
Yes! We encourage businesses to partner with Branda since branding solutions are inevitable. By planning ahead, you not only ensure a seamless branding experience but also gain access to exclusive discounts.
Every project requires specific details to ensure accuracy, efficiency, and a seamless branding experience. To minimize back-and-forth communication and speed up execution, we need all relevant information upfront.
For example, if you’re ordering custom T-shirts, please provide:
- Sizes & quantity per size
- Colors & quantity per color (if different)
- Print location & dimensions
- Artwork/design files
- Recipient’s name & contact details
- Delivery location & timeline
The same applies to souvenirs, corporate gifts, workspace branding, and other projects—the more details we have, the smoother the process.
Easier Ordering via Our Online Branding Shop
We’ve made it effortless to place custom orders through our online branding shop, where all these details are already structured for convenience. Simply:
Use the Category Method:
- Navigate to the category of interest and add your preferred items to your cart.
- Example: For a printed T-shirt project,
- Go to the Wear Shop and select your preferred plain T-shirt type (Regular, Premium, or Oversized).
- Then, visit the Print Shop and choose your desired printing method (Borderless, Screen Print, or others).
- Add both to cart and proceed to checkout.
Use the Search Method:
- Simply type “plain T-shirt” in the search bar, select your preferred T-shirt type, and add to cart.
- Then, search for “print option”, select your preferred printing method, and add to cart.
- Include any specific instructions in the notes section before proceeding to checkout.
Once you complete your order and payment, our team will contact you to confirm details and begin execution immediately.
🚚 Shipping costs depend on product weight, delivery location, and urgency. Prices displayed at checkout are estimated for a maximum weight of 2kg. If your order exceeds 2kg, our logistics team will manually review and adjust the shipping fee accordingly.
We deliver to every state in Nigeria, the USA, Canada, and the UK.
For urgent or bulk shipments, contact our team for a customized shipping plan.
There is no fixed charge for a web development project. Each project is different and requires a different level of expertise, technologies, and development timeline. Contact us with your web development project details.
To make it easier, we have curated 4 types of plan that captures most web development projects which are;
- Entrepreneur
- Start ups
- Enterprise
- Business plus
Click here to view plans, features & prices
If you have a web development project outside these plans, click here to request a quote we will analyze your requirements and give you a detailed work breakdown structure and a cost estimate. For your information, we will calculate the total cost of your project based on –
- The type of software solution
- Complexity of the web solution
- Timeline
- Technologies you require
- Unique features or functionalities you require
You can find that on every product page in the short description section or long description.
If not found, please screen shot the product and send a message to our support
Yes, we offer professional full rebranding services. Contact us by requesting a quote to discuss your project in detail.
Very simple ! you can simply know that by checking the product status on the product page or just screen shot the product and sending our agents a DM on WhatsApp or Instagram. We will check and give you an immediate feedback
It depends on the particular item, project and selected preferred delivery timeline but it spans from 4hours to a 3months
Our return policy varies by product:
- Custom-made products (items specifically created to a client’s specifications) are not eligible for returns.
- For all other products, returns are accepted within 24 hours of delivery after inspection and verification. Once approved, you can choose between a refund or a replacement.
For assistance, reach out to our support team via WhatsApp or live chat on our website. We’re here to help!
We offer both
At Branda, we understand that plans can change. , but cancellation depends on the order status and other factors.
Cancellation requests must be made within 1 hour of placing your order. Once production, customization, procurement, design work, or order processing has started, the order may no longer be cancelled or refunded.
Approved cancellations will attract a 5% administrative cancellation fee, in addition to any non-refundable payment processing or third-party charges already incurred.
Where a refund is approved, it will be processed within 10 working days after the required refund details are received.
Custom, personalized, bulk, or specially sourced orders are non-refundable once processing has commenced.
Yes, we provide a 30-minute free consultation session for website projects, workspace development project ad other specialized services we offer at Branda. Just fill out the request a quote, and our team will reach out to you. Feel free to give a detailed explanation of your business needs in the contact form to help us understand you better. During the consultation session, we will get to know your requirements, business vision, timeline, and budget. Based on your requirements, we propose different solutions that we can use to convert your ideas into reality.
We start with an onboarding process where we store all essential creative and brand identity details, ensuring consistency across every branding solutions including printing, digital marketing, web development, workspace design, PR, and more.
This means your branding remains uniform, professional, and impactful no matter the medium.
Yes! We have successfully executed high-impact branding solutions for businesses across diverse industries. Whether it’s a company-wide rebrand, multi-location rollout, or major event branding, we have the expertise, capacity, and resources to deliver at scale.
Branda isn’t just a service provider, we are a long-term branding partner. Our approach focuses on efficiency, cost savings, proactive execution, and eliminating vendor management hassles. We ensure your brand’s visibility, consistency, and impact are always ahead of the curve.
The confidence that all your branding needs will be executed promptly, consistently, with attention to detail, and at the highest professional standards.
Our approach
Seamless & Proactive Execution – We anticipate your branding needs, ensuring timely, professional, and high-impact execution without the hassle of vendor management.
Unmatched Brand Consistency – With a centralized approach, we maintain uniformity across all branding touchpoints—printing, digital, PR, workspace design, and more.
Strategic Growth & Influence – Beyond aesthetics, our solutions are designed to enhance brand perception, customer engagement, and long-term business success.
Yes! We offer flexible services, including custom manufacturing. Additionally, we source internationally when it provides a better quality or cost-effective solution for your business.
Yes! We deliver to Canada, the USA, the UK, and any country in the world. 🌍
Yes. For custom or complex projects, Branda reviews your requirements and provides a quotation before payment or execution begins.
Samples may be available depending on the product and production method. Sample production may attract an additional cost and can affect the overall timeline.
Samples may be available depending on the product and production method. Sample production may attract an additional cost and can affect the overall timeline.
Q1. What can I print or brand with Prints by Branda?
We provide branded apparel, stationery, packaging, marketing materials, promotional products, signage, large-format prints, and other commercial printing solutions.
Available materials and branding methods depend on the product.
Q2. What is Branda’s minimum order quantity?
Minimum order quantity depends on the product.
Some products may start from 12 units, while products such as customized nylon or mass-produced packaging may require 1,000 units or more.
The applicable MOQ is displayed or confirmed based on your selected product.
Q3. How much does printing or branding cost?
Pricing depends on the product, quantity, material, size, printing method, finishing, artwork, and turnaround time.
Check the product page for available pricing or request a quote for custom requirements.
Q4. Which printing or branding method should I choose?
It depends on your material, artwork, quantity, intended use, and desired finish.
Our team can recommend the most suitable method after reviewing your project requirements.
Q5. What information do I need for a printing order?
Provide your product, quantity, sizes or dimensions, logo/artwork, preferred material or finish, delivery location, and required date.
Reference images are also helpful for custom projects.
Q6. How do I order from Prints by Branda?
Select your preferred product and specifications on the website and proceed to checkout.
For bulk, unusual, or custom printing requirements, submit a Request a Quote instead.
Q7. Can I request a custom printing project that is not listed on the website?
Yes. Send us the product or print type, dimensions, quantity, material, finishing, artwork, delivery location, and deadline.
Our team will assess the request and provide the appropriate specifications, pricing, and timeline.
Q1. What corporate gifts does Branda offer?
We provide drinkware, bags, notebooks, pens, apparel, tech products, accessories, premium merchandise, gift boxes, onboarding kits, and other corporate gifts.
Q2. Can gifts be customized with our company logo?
Yes. We can handle the complete process, including product sourcing, customization, branding, packaging, and delivery.
Q3. What is the minimum quantity for corporate gifts?
Minimum quantities depend on the product and customization method.
Share the item and quantity you require, and our team will confirm the applicable MOQ.
Q4. Can Branda recommend corporate gifts within my budget?
Yes. Tell us your budget, number of recipients, occasion, target audience, and objective, and we can recommend suitable options.
Q5. Can Branda handle packaging and individual delivery of gifts?
Yes. Depending on the project, we can coordinate custom packaging, bulk delivery, individual fulfillment, and distribution to multiple recipients or locations.
Q6. How do I order from Gifts by Branda?
Choose available gift items from the website or submit a request with your preferred products, quantity, budget, branding requirements, delivery location, and deadline.
Our team will confirm the best execution option.
Q7. Can I request a custom gift package or product that is not on the website?
Yes. You can request a completely custom gifting project.
Share the occasion, recipients, quantity, budget, preferred products, branding, packaging, delivery requirements, and any reference images. We can then recommend, source, manufacture, or combine suitable options.
Q1. What is Create by Branda?
Create by Branda helps businesses develop, customize, source, or produce unique branded products and creative physical solutions that may not fit into standard printing or gifting categories.
Q2. Can I request a different colour, size, material, or specification?
Yes, where technically possible.
Share your preferred specifications and our team will confirm available customization or production options.
Q3. Can Branda source a product that is not listed on the website?
Yes. We can explore local or international sourcing based on the product, quantity, budget, specification, and deadline.
Q4. What information should I provide for a custom product?
Send us the product idea, quantity, dimensions or specifications, preferred material or colour, branding requirements, reference images, budget, delivery location, and deadline.
Q5. Can I make changes after placing my order?
Possibly, provided production or sourcing has not progressed beyond the stage where changes can be made.
Contact us immediately. Any impact on cost or timeline will be communicated before proceeding.
Q6. How do I order from Create by Branda?
Submit your requirement through our website with your idea, specifications, quantity, reference images, and required date.
Our team will review feasibility and provide the recommended solution and quotation.
Q7. Can I bring Branda a completely custom project or idea?
Yes. You do not need to know exactly how the product should be produced.
Tell us what you want to create, why you need it, your preferred outcome, quantity, budget, and deadline. References or sketches are helpful but not compulsory.
Our team can assess the idea and recommend the most suitable production or sourcing approach.
Q1. What services does Digital by Branda provide?
Digital by Branda provides website development, web applications, e-commerce solutions, digital marketing, SEO, online brand development, and other digital solutions.
Q2. Can Branda build a new website, e-commerce platform, or web application?
Yes. We can plan, design, and develop digital products based on your business objectives, users, required functionality, integrations, and growth plans.
Q3. Can Branda redesign or improve my existing website?
Yes. We can assess an existing website and recommend improvements to its design, user experience, functionality, performance, content structure, or technology.
Q4. Can Digital by Branda help with SEO and digital marketing?
Yes. We provide digital solutions that can help businesses improve online visibility, customer acquisition, engagement, and digital brand presence.
The recommended approach depends on your objectives and target audience.
Q5. How much does website or digital product development cost?
There is no single price for every project.
Cost depends on factors such as project type, features, complexity, integrations, technology, design requirements, and timeline. Standard packages may be available for common requirements, while custom projects are quoted separately.
Q6. How do I start a Digital by Branda project?
Submit your project enquiry with your business details, objectives, required features or services, existing website if applicable, preferred timeline, and budget range where available.
Our team will review the requirements and recommend the next step.
Q7. Can I request a custom digital project that is not listed on the website?
Yes. If your project requires a unique website, platform, feature, integration, campaign, or digital solution, submit it as a custom request.
Explain what you want to achieve, who the solution is for, required functionality, existing systems, references, budget, and deadline. Our team will assess the requirements and propose the appropriate solution.
Q1. What projects does Studio by Branda handle?
Studio by Branda provides workspace and residential design, interior development, space planning, furniture, fittings, branding installations, procurement, and project execution.
Projects can range from individual improvements to complete design-and-build developments.
Q2. Can Branda design a new space or redesign an existing one?
Yes. We can work on new spaces, renovations, upgrades, existing designs, or spaces that require a complete new concept.
The appropriate approach is determined after reviewing the property and project requirements.
Q3. Can Studio by Branda provide furniture and fittings?
Yes. We can design, manufacture, source, procure, and install furniture, fittings, finishes, and other elements required for the project.
Q4. Can Branda handle signage and branding installations?
Yes. We can provide indoor and outdoor signage, light boxes, wall branding, reception branding, wayfinding, graphics, and other branded installations.
Q5. What information do I need to request a Studio project?
Provide your project location, type of space, approximate size, scope, number of users where applicable, desired outcome, preferred style, budget, and timeline.
Floor plans, videos, photographs, and reference images are helpful where available.
Q6. How do I start a project with Studio by Branda?
Submit a project enquiry or Request a Quote with your project details.
Depending on the project, our team may arrange a discovery session, site inspection, design assessment, or consultation before developing the proposal.
Q7. Can I request a custom Studio project that is not listed on the website?
Yes. Studio projects are often unique to the property and client.
Tell us what you want the space to achieve, the location, size, current condition, requirements, budget, and expected completion date. Our team will assess the project and recommend the appropriate scope from design through execution.